Cladium Hotel Al Madinah offers a variety of amenities and services, including invoice provided, lockers, private check-in/check-out, express check-in/check-out, and a 24-hour front desk. The hotel also provides daily housekeeping, fax/photocopying services (additional charge), fire extinguishers, CCTV in common areas, smoke alarms, security alarms, key card access, and 24-hour security. Guests can enjoy features such as a safety deposit box, grocery deliveries, air conditioning, allergy-free rooms, wake-up service, heating, soundproofing, a chapel/shrine, carpeted flooring, soundproof rooms, a lift, family rooms, ironing facilities, and facilities for disabled guests. Additional services include room service, auditory guidance, visual aids (tactile signs and Braille), emergency cords in bathrooms, lower bathroom sinks, higher-level toilets, toilets with grab rails, wheelchair accessibility, and access to upper floors via an elevator. A public bath is also available.